FAQs

Where do I Register for a Muncipal Dog License?

Register in the City of Vaughan

Register in the City of Markham

Register in the City of Richmond Hill

What kind of safety training does your Team Have?

Your pet’s safety is our top priority. Every member of the PetEmpire team completes:

Pet first aid & CPR training
Safe handling and leash‑management training
Dog behaviour and body language education
Emergency response procedures

What kind of Insurance do you have?

PetEmpire is fully insured and bonded for your peace of mind.

Our coverage includes:

Commercial liability insurance
Care, custody, and control coverage (protects your pet while in our care)
Bonding for all team members

How do payments work?

We keep payments simple and transparent.

All services are billed through our secure online system
We accept major credit cards and e‑transfers
Invoices are sent automatically
You’ll receive a detailed breakdown of each service
No hidden fees or surprise charges

Do you offer pickup/drop off?

Yes — we offer pickup and drop‑off for walks and visits within our service area.Our team uses safe, pet‑friendly transportation practices, and we always ensure your pet is secure and comfortable during travel. If you have specific instructions or preferences, we’re happy to follow them.

What services do you offer?

• Group Leash Walks

Structured neighbourhood walks that give your dog exercise, routine, and social time in a safe, controlled environment.

• Off‑Leash Adventures

Energetic, supervised outings where dogs can run, explore, and burn off energy in approved off‑leash areas.

• Daycare

A full day of play, enrichment, rest, and socialization — perfect for dogs who need company and stimulation while you’re away.

• Puppy Daycare

A specialized program focused on routine building, socialization, potty breaks, and gentle play to support healthy puppy development.

• Boarding

Overnight care in a safe, comfortable, home‑style environment with plenty of attention, updates, and personalized routines.

Every service includes photo updates, communication, and care tailored to your pet’s personality and needs.